This policy explains what information LockLookout collects, how we use it, and the choices you have.
Information we collect
- Account details you give us, such as your name, email address, and phone number.
- Information you submit through our forms, such as sample requests and business inquiries.
- Basic technical data, such as browser type, device information, and pages visited.
- Billing information, which is handled by our payment providers. We do not store full card numbers.
How we use it
- To provide the service, including delivering Lock and Float alerts by email and SMS.
- To manage your account, trial, and subscription.
- To respond to your requests and support questions.
- To keep the service secure and improve it.
SMS messages
If you provide a phone number, you agree to receive alert messages from LockLookout. Message and data rates may apply. Reply STOP to opt out at any time. We do not sell or share your phone number for marketing purposes.
How we share information
We do not sell your personal information. We share it only with service providers that help us run LockLookout, such as hosting, email, SMS, and payment providers, or when required by law.
Data retention
We keep your information while your account is active and as needed to meet legal and business requirements. You can ask us to delete your account at any time.
Your choices
You can update your account details, change alert preferences, unsubscribe from emails, or request access to or deletion of your data by emailing
[email protected].
Security
We use reasonable safeguards to protect your information, but no system is completely secure.
Children
LockLookout is intended for professionals and is not directed at anyone under 18.
Changes
We may update this policy from time to time. We will post the new date at the top of this page.
Contact
RateRadar LLC (doing business as LockLookout),
[email protected].
LockLookout